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Equateplus

equateplus.com
What is your customer experience with Equateplus?

Equateplus Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Equateplus has 2.3 star rating based on 30 customer reviews. Consumers are mostly dissatisfied.

  • 13% of users would likely recommend Equateplus to a friend or colleague.

  • Rating Distribution
  • Pros: Can you please give me the information about my shares from equateplus please help me, I want to know, Something is wrong with the product.
    Cons: Accessing customer support team, Already explained, Are fraud cause how did you process a payment then two days later return it.

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Media from reviews

Equateplus - Impossible de vous joindre.
Equateplus - Actions LAFARGE HOLCIMEquateplus - Unlock the accountEquateplus - Login is temporaly lockedEquateplus - I could not complete the CRS&FATCA self certificationEquateplus - Dividendo del mio piano azionari ID utente: 593****Equateplus - To now about my shares with the company
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Show reviews that mention
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Anonymous
map-marker Bengaluru, Karnataka

Login issue

Can you call to my number .Still facing the problem with user ID.. i have changed the mobile so i am unable to login from my new design

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Michel C Cjh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Impossible de vous joindre.

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Equateplus - Impossible de vous joindre.

Bonjours, je n'arrive pas à vous contacte, ni par téléphone et par email. Je n'ai aucunes réponse de votre part pour résoudrer mon problème au sujet de mes actions Holcim que vous me demandez de transférer ou de vendre.

Comment puis-je vous contacter pour résoudre se problème ?

Mr CARBONNELL Michel

34 rue des écluses

60170 Cambronne les Ribécourt.

Tél : 078306****.

View full review
Cons:
  • Communication en anglais

Preferred solution: REMBOURSEMENTS ACTIONS HOLCIM.

Michel C Cjh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Actions LAFARGE HOLCIM

Equateplus - Actions LAFARGE HOLCIM

Bonjour, j'ai reçu de votre part un courrier me demandant de transférer ou vendre mes actions LAFARGE HOLCIM.

Mais je ne possède plus mon identifiant ni le mot de passe, et mon adresse email a changé.

Suite à un cancer de la gorge, j'ai des difficultés pour parler au téléphone, je ne peux donc pas vous appeler.

Que puis-je faire?

Monsieur Carbonnell Michel

34 rue des Écluses 60170 Cambronne-les-Ribécourt

France.

Ancien employé LAFARGE HOLCIM Béton Vallée de Seine.

Tél : 078306**** (ancienne adresse email invalide maintenant michel.tdm@***.fr.)

Bien cordialement.

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Preferred solution: Full refund

Anonymous
map-marker Newham, Newham

I spoke to a lovely young lady name Ellie, who was wondering, very patient with a dinosaur. I have not experienced such kindness like this, it so refreshing and comforting to know that there ones like

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To know there are ones like Ellie, patient and understanding.

In my opinion she deserves a pay rise

If everyone service was like her the world would be a better place .

A big thank you for this lovely, professional, human being, which is very hard to find these days.

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User's recommendation: If all your staff are like Ellie definitely.

Labarron Xqx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Reliable platform for my share plans

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My employer uses EquatePlus to manage its benefits and equity plans. The system is user-friendly and provides clear access to all the different shares I have as well as the transactions that have happened in the past.

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User's recommendation: It's a solid solution if your employer offers it

Anonymous
map-marker Northridge, California

*** this *** company and every company that uses them

anything using this company for shares hates their employeesits not worth the endless frustration and non existent service.

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Anonymous
map-marker Fussa, Tokyo

Unlock the account

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Equateplus - Unlock the account

My share is locked so I can't transact right now. So I have attached the my log-in view where it shows locked for Restricted share... So I need your input to unlock the share so I can start transact.

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Resolved
Denecia Pxu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Why hasn’t my August 15, 2025 funds been posted. It has been deposited but not posted.

Updated by user Sep 10, 2025

It was resolved and explained to me in detail. By calling, you get a chance to a representative on the matter.

Original review Aug 26, 2025

Explain to me why my deposits havent been posted? I wanted to sell some shares but the wrong amount was posted, please explain to me the problem.

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Gregg P Uhe

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I got money to my account though them a week ago and now there saying my bank details are wrong there fraud

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I received money from the account on the 16th, the same account I tried to get my second transaction on, and they are telling me my bank info was wrong. They returned my funds to the stock account when it was the same account I just received funds on.

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Cons:
  • Are fraud cause how did you process a payment then two days later return it
  • Deny payments that are suppose to go to same account first deposit went to

Preferred solution: Deliver product or service ordered

User's recommendation: Don’t use equate plus they’re trash

Engy G Axi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Unable to access my account

Updated by user Jul 20, 2025

I couldn’t reach equate plus, the call informed me that service is currently unavailable please provide me with other way to reach them or ask them to call me back, or provide me with a suitable time to call when their customer service is available

Original review Jul 19, 2025

I couldn't reach the customer service. I would like to communicate with me via mail (engy150****@***.edu.eg) or via personal phone number +201061****22 as soon as possible to access my account again. Please, thank you.

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Anonymous

N/A - thanks.

sorry - accidentally clicked this folder.

accidentally clicked this folder- accidentally clicked this folder.

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Mekia Uvn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Equateplus could not be more difficult when it comes to taking your money out to consolidate my investments for retirement.

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Couldnt get a live person to assist in moving my funds over to my Fidelity account. Its easy to deposit money but very difficult to find out where you go to withdraw.

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Kenneth F Tot

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Wanted info on transferring shares of stock

Updated by user Jul 16, 2025

Sense I can't reach out to customers and depending on there specific issues they will have to find out on there own what's to be helped with

Original review Jul 01, 2025

Need assistance with transferring shares. Just called, got a recording informing me they are closed.

I have been trying for a few days now. There is no contact number on the website, and if you haven't transferred shares before, it can be tricky.

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Cons:
  • No human contact

User's recommendation: Find a co that picks up the ph when a customer calls

ANTONINO V Two

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Dividendo del mio piano azionari ID utente: 593****

Equateplus - Dividendo del mio piano azionari ID utente: 593****

Good evening, I would like to know how much the dividend of my stock portfolio is. Thanks for your collaboration.

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Kenneth F Tot

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Wanted info on transferring shares of stock

Updated by user Jul 01, 2025

No direct customer contact

Original review Jun 30, 2025

Called number no one picked up it seems it very time consuming to speak to someone I was wanting to transfer shares to another account but the questions that were asked did not make sense to me

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User's recommendation: Have customer agents ready to help customers like me please

Johannes M Azj

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

To now about my shares with the company

Equateplus - To now about my shares with the company
Equateplus - To now about my shares with the company - Image 2
Contains 1 confidential file for company representatives

Hello, my name is Johannes Mwale. I worked for the company BAE Systems South Africa, Barnsley Road, Benoni from 2006 to 2013.

I left my share to the computer shares with the reverse number C050008****. I want to have them now.

Please help me because I need to sell my shares. Thank you so much for helping me.

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Loss:
$6
Pros:
  • I want to know
Cons:
  • I m not sure

Preferred solution: Full refund

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